CONTACT INFORMATION

Last updated: August 18, 2026

We’re here to help. ♡

For questions about your Pink Lane order, shipping, returns, products, or anything else related to your shopping experience, please contact us using the information below.

CUSTOMER SUPPORT

Business: Pink Lane
Email: pinklaneessentials@gmail.com

You may also reach us through the Contact page on our website.

When contacting us about an existing order, please include your order number and the email address used to place your order so we can assist you more efficiently.

ORDER ISSUES

If you received an incorrect, damaged, or defective item, please include:

♡ Your order number
♡ A brief description of the issue
♡ Clear photos of the item
♡ Photos of the packaging, when relevant

This helps us review the issue and determine the appropriate next step.

RETURNS & REFUNDS

Return requests must be submitted within 15 days of delivery and are subject to our Refund & Return Policy.

Please contact us before sending an item back. Items returned without prior approval may not be accepted.

RESPONSE TIMES

We aim to respond to customer inquiries as soon as possible. Response times may be longer during weekends, holidays, launches, or periods of higher-than-usual order volume.

Thank you for shopping Pink Lane. ♡